The new Standards reinforce expectations rather than introduce new concepts Providers have shared with us their concerns and uncertainties about how the new standards will impact their Additional Services (AS) programs. To allay your concerns, we will publish a series of insights highlighting how robust AS programs, including those designed and implemented by us, will [...]
Reform is not a budget activity Like me, I expect you received lots of emails and summaries of the budget very soon after it was delivered. The main theme I’ve seen in these is disappointment that the Taskforce recommendations were not dealt with. If you’ve read any of my recent posts on the Taskforce or [...]
As you will appreciate, home care organisations are complex, and there are many levers that you can focus on to improve the cash flow and performance of your business. As we’ve worked with clients like you, it has become apparent to us that the issue of pricing is a widely misunderstood area. We’ve helped managers [...]
We are concerned that the rush to analyse and digest the recommendations quickly has led to an overemphasis on the operational/ financial impact. By its nature, this is a short-term focus and brings with it the risk of waiting for Government to solve the problem rather than causing providers to focus on the strategic signals, [...]
We welcome the recommendations of the Aged Care Taskforce and believe they support the trend towards more choice for consumers and improved sustainability for providers. Having spent most of my career as a CEO of a home care organisation, I thought I’d share what I would do in light of the Taskforce recommendations if I [...]
Pride Living is pleased to present our initial insights into non-compliant and sanctioned facilities for home care, building on the Commission’s quarterly sector performance data. We have significantly increased our capability in home care to be able to provide the same quality advice we deliver in residential care. While ACQSC sector reports provide a comprehensive [...]
In August, we published the results of our analysis of the Aged Care Financial Performance Survey (ACFPS) and the Quarterly Financial Snapshot of the Aged Care Sector (QFS) of residential care, which highlighted some significant drivers of performance and dismissed the myth that care funding is determinative of financial performance. In this Insight, we consider [...]
The Aged Care Financial Performance Survey (ACFPS) and the Quarterly Financial Snapshot of the Aged Care Sector (QFS) highlight the percentage of Residential Services operating at a deficit. We recognise that if you want to be successful, imitate successful players. With this in mind, we analysed the key factors of participants in the ACFPS to [...]
As aged care providers strive for excellence in care, the importance of good clinical governance cannot be overstated. Good clinical governance starts by separating the functions of doing and reviewing. Consistent and ongoing oversight/review from an impartial third party ensures issues are addressed promptly while mitigating the risk of unresolved gaps. Good governance prepares key [...]
In October, Autumn Lodge in Armidale became part of Uniting and in doing so secured continuing access to quality aged care and retirement living for the Armidale community. Pride Living was selected by the Board of Autumn Lodge to guide it on a journey they had not previously undertaken, to assist them and the management [...]
