Alignment between Additional Services and Strengthened Quality Standards 1 and 2

The new Standards reinforce expectations rather than introduce new concepts Providers have shared with us their concerns and uncertainties about how the new standards will impact their Additional Services (AS) programs. To allay your concerns, we will publish a series of insights highlighting how robust AS programs, including those designed and implemented by us, will [...]

Home Care Non-Compliance Trends

Pride Living is pleased to present our initial insights into non-compliant and sanctioned facilities for home care, building on the Commission’s quarterly sector performance data. We have significantly increased our capability in home care to be able to provide the same quality advice we deliver in residential care. While ACQSC sector reports provide a comprehensive [...]

Case Studies on Good Governance and Quality Assurance in Aged Care

As aged care providers strive for excellence in care, the importance of good clinical governance cannot be overstated. Good clinical governance starts by separating the functions of doing and reviewing. Consistent and ongoing oversight/review from an impartial third party ensures issues are addressed promptly while mitigating the risk of unresolved gaps. Good governance prepares key [...]