Pride Living is pleased to present our third Insight into non-compliant and sanctioned facilities, building on the Commission's quarterly sector performance data. The latest quarter has again seen an increase in the incidence of non-compliances issued. In this issue, we highlight the key risk areas and share our thoughts and experience from some recent involvement [...]
In 2019, we wrote an insight titled – ‘Compliant, well only if you prove it’. Unfortunately in our experience two years on this continues to be the case. In FY2020, two in five facilities audited by the Aged Care Quality and Safety Commission exhibited gaps in the quality of their care and services. Recent events [...]
Partnered with Russell Kennedy Lawyers, Katrina Ong presented our webinar on the Serious Incident Response Scheme (SIRS), focusing on: Tips on implementing an incident management system Concepts of preventive and reactive risk management Concept of Root Cause Analysis in incident investigation With Priority 1 incident reporting becoming mandatory from April 1st, this presentation can provide [...]
Maintaining high standards and being compliant in personal and clinical care is paramount to providing a safe and effective environment for our consumers. Non-compliance significantly impacts our consumers' health and well-being and is extremely costly to providers. Understanding where the risk of compliance failure is greatest is the first step to ensuring compliance and maintaining [...]
In our consumer-driven environment, meeting the needs of the consumer is now the focal point for defining effectiveness. Unless this is achieved, systems are merely giving us a false sense of security and exposure to non-compliance risk. In our experience the issue is not whether you have systems, the question is whether they're working as [...]
Non-compliance is the single greatest threat to the viability and sustainability of a Provider and erodes community support for the sector. From a governance perspective, Providers need robust and objective risk management and assessment policies and protocols to ensure potential non-compliances are identified and the risk minimised. This is our second insight report into non-compliant [...]
With Australia now taking baby steps out of lockdowns, Katrina and Daniel Aitchison (General Manager, Aged Care Services at AnglicareSA) sat down with Leigh Hatcher to discuss their experience in: managing the COVID response to ensure the safety and quality of life for residents. planning for a post-COVID world. While the media focus is often [...]
The new aged care single quality standards have been in place for over 6 months. Since their implementation, the approach from the Aged Care Quality and Safety Commission (the Commission) continues to be “Compliant, well only if you prove it”. To gain a deeper understanding of the rate and profile of facilities with non-compliances and [...]
Standard One Standard 1 – Consumer Choice and Dignity is the bedrock for compliance under the new Aged Care Quality Standards (ACQS). It underpins and is linked to all the other standards. Meeting its requirements is paramount for compliance. At its core, Standards 1 seeks to ensure good consumer experience, which occurs when an individual’s [...]
With more than 40 sanctions and 229 notices of non-compliance in 2018, it seems like the rules have changed. Our clients tell us that quality assessors are no longer coming in with a mindset of ‘innocent till proven guilty’ rather the onus is on Providers proving they are compliant. This shift in approach can be [...]
