Our Key Risk Audit and Top 10 Non-Compliance Audit assesses your quality and clinical governance systems and frameworks against the Quality Standards, bringing confidence to your board and facility staff in responding to site audits and assessment contacts as they occur.

Our Independent Report brings confidence that risks to residents have been appropriately analysed and corrective actions have been applied according to the statutory framework and best practice aged care. This report also acts as legal or compliance defence in dispute to a serious risk finding.

Our consultants are ISO 9001 certified in undertaking Root Cause Analysis.

In situations when you are issued a non-compliance by the Commission, our compliance remediation provides practical support that protects your reputation, viability and sustainability. We have a 100% return to compliance track record in all our engagements.

Non-Compliance Response: Following an assessment contact from the Assessment team, the results may not be what you expect. Providers are given the opportunity to present their understanding of how they meet compliance, present evidence and facts for the decision-maker to rely on before deciding the Provider’s compliance. Our experts are highly skilled in supporting providers present information in the response and present a compelling case to the decision-maker.

Nurse Advisory: Whether the appointment be mandatory or voluntary, we work with key personnel and staff to embed sustainable models and practices rather than completely changing your way of working. We identify and address the root causes of the system failures rather than eradicate the entire system and provide practical solutions.

Education: Our focus is to train, mentor and enable management to ensure sustainability in the long run. Our education sessions are facilitated by consultants who are certified trainers and assessors.

Our consultants are experienced aged care experts and can act as expert witnesses where an independent expert report is required in a proceeding.

We help you understand and develop clinical governance and quality and safety systems tailored to your organisation that maintain and improve the reliability, safety and quality of clinical care and to improve outcomes for consumers.

Our consultants are certified in Governance and Risk Management.