integrated CQI program

Integrated CQI Program

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To meet your risk management, clinical governance and quality management systems obligations under Standard 8 requires a robust Continuous Quality Improvement (CQI) program.

A robust CQI program involves 3 components:


Good governance involves having an objective party monitoring and assessing the action.

In association with Moving On Audits (MOA), Pride Living brings you an integrated CQI program that provides end-to-end service, allowing providers to have confidence with:

their CQI program recognising and responding to gaps and opportunities,
resourcing the CQI and
ensuring the actions are effective and completed according to plan.

Quality Assurance is vital for Standard 8 requirements, in areas including the risk management framework, clinical governance framework and quality management systems.

Service Overview

An effective Continuous Quality Improvement (CQI) program has three components:


1.    Identification/Diagnosis

Where gaps and opportunities are identified, through an auditing process.


2.    Action

An action plan is developed to address the specific issue and typically is resourced internally.


3.  Governance/Evaluation

Some providers have the internal structure to meet this function, while many smaller organisations don’t. Pride Living’s Quality and Compliance team often fulfils this function for our clients.

As part of our service, we will review your MOA reports, monitor your monthly progress and proactively engage with your team to ensure your CQI program is effectively progressing.

Think of us as the project manager who makes sure things get done on time and to specification!

Why Pride Living

Our consultants are experienced advisors in compliance remediation
Our consultants have current knowledge of best practice and assessment expectations of the Aged Care Quality Standards
Multidisciplinary team with broad operational and governance experience
Ongoing access to our consultants – we encourage clients to communicate with our consultants post review as this supports best practice and minimises future non-compliance risk


Integrated Continuous Quality Improvement Program:
$14,995 per home per year (ex. MOA subscription fee and GST)


If you’re an existing client with Pride Living and not yet a MOA subscriber, contact us to hear our special offer.


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