Reimagine Occupancy & Accommodation Revenue

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Provider sustainability is reliant on maximising all revenue opportunities. Occupancy and accommodation revenue are primary drivers of revenue in residential aged care, yet many organisations do not have integrated policies and procedures to manage this. In our experience, some Providers are forgoing up to $4,000 per resident in income and EBITDA.

Understanding consumers and what drives their buying decisions is key to creating a first impression that will place your facility as their first preference.

Using our Reimagine Occupancy & Accommodation Revenue Services (ROAR Services), you’ll no longer be dependent on individual relationships with referrers and if you are a multisite Provider, you will have consistency across your facilities.

Our ROAR Services will identify the right Accommodation Revenue Strategy and provide the tools and training for successful implementation within your facility.

Service Overview

Our Pride Living ROAR Services encompass the following:

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Referral Channel management program to improve visibility

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Review of website, marketing collateral and enquiry management to maximise enquiry

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Policies and targets to identify the right fit of resident

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Staff training on opportunity management and consumer decision drivers to maximise conversion

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Access to the exclusive Pride Living Single Payment option

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Monitoring and mentoring support program for sustainable change

Why Pride Living

We have worked with hundreds of facilities and we bring the industry’s best practice to you.
Our consultants have first hand experience in enquiry and admissions management.
We facilitate an independent assessment of customer experience, sales and enquiry performance.
We provide you with relevant policies and guidelines based on our findings.
We project manage the implementation of recommendations and provide you ongoing support.


Our ROAR Services start at $22,980 and can be a bespoke package of services designed to specifically suit your needs.

Prices exclude GST
One (1) facility per package



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