The final Taskforce report recommends additional service fees be embedded into the basic daily fee for both supported and non-supported residents. All the signals over the past few years have been that the Government-funded elements of the Aged Care system would provide a safety net and that co-payments by consumers would support consumer choice. In [...]
A year has passed since the Australian National Aged Care Classification system (AN-ACC) took over from ACFI, so we thought you might like to read a few case studies as you reflect on how your organisation has handled the transition. The approach of our AN-ACC Optimiser Services is to build internal capacity and capability within [...]
The Refundable Accommodation Deposit (RAD) and Daily Accommodation Payment (DAP) aren’t just mechanisms to recoup the cost of accommodation; they’re strategic financial levers that underpin your organisation’s sustainability and prosperity. Appropriately structured and promoted RAD and DAP fees have the potential to optimise capital and income, mitigate risk, and enhance market standing. In this Insight, [...]
Every operator knows that sustainable financial performance starts with maximising income from residents and to do this you need high occupancy 92%+, yet average occupancy is declining. This suggests there is a significant opportunity for providers to implement strategies that are proven to deliver occupancy which will translate into more revenue and improved sustainability. In [...]
In our last Insight, we discussed AN-ACC Initial Assessments and Reassessments. The evidence is clear that providers need to focus on reassessing their residents, however, the process does not end there. The final step in managing your AN-ACC assessments is AN-ACC reconsideration requests. JC Yap Principal CONTACT JC Reconsiderations What are they? Key drivers [...]
In our last AN-ACC Insight, we highlighted the difference in financial outcomes between strong and weak AN-ACC reassessment processes and the need for providers to continually review the AN-ACC classifications of their residents to ensure they obtain the funding they are entitled to. With the benefit of more AN-ACC reassessment data published by the Department, [...]
Optimising AN-ACC capabilities within the broader scope of industry reform There are three components to AN-ACC: 1. The fixed component, 2. the variable component, and 3. the one-off adjustment payment The variable component is based on a reference starting price which has been set at $216.80. This price corresponds with the value of 1 NWAU [...]
Pride Living is pleased to present its 3rd Additional Services Industry Insights Report. From our experience working with clients in making Additional Services happen, we publish this report with the intent to guide Providers in understanding: How Additional Services is performing in the industry and where it is heading The benefits - for both the [...]
If you’ve been to one of our presentations, you would have seen the slide, “What coffee would you rather drink?” with the options - instant coffee or barista-made coffee. The choice appears obvious and for good reason – most of us are willing to pay extra for quality, especially when it is affordable. It is, [...]
Partnered with Hall & Wilcox, James Saunders presented our webinar on the Royal Commission focusing on: Minimum staff time standards for residential care Increased education and training, including for dementia care and palliative care Presenting alongside Alison Choy Flannigan and Karl Rozenbergs from Hall & Wilcox, James goes in-depth into the Royal Commissions recommendations regarding [...]