Home Care Non-Compliance Trends

Pride Living is pleased to present our initial insights into non-compliant and sanctioned facilities for home care, building on the Commission’s quarterly sector performance data. We have significantly increased our capability in home care to be able to provide the same quality advice we deliver in residential care. While ACQSC sector reports provide a comprehensive [...]

A Year on AN-ACC

A year has passed since the Australian National Aged Care Classification system (AN-ACC) took over from ACFI, so we thought you might like to read a few case studies as you reflect on how your organisation has handled the transition. The approach of our AN-ACC Optimiser Services is to build internal capacity and capability within [...]

You Can’t Play Catch-up with RAD and DAP Pricing

The Refundable Accommodation Deposit (RAD) and Daily Accommodation Payment (DAP) aren’t just mechanisms to recoup the cost of accommodation; they’re strategic financial levers that underpin your organisation’s sustainability and prosperity. Appropriately structured and promoted RAD and DAP fees have the potential to optimise capital and income, mitigate risk, and enhance market standing. In this Insight, [...]

Case Studies on Good Governance and Quality Assurance in Aged Care

As aged care providers strive for excellence in care, the importance of good clinical governance cannot be overstated. Good clinical governance starts by separating the functions of doing and reviewing. Consistent and ongoing oversight/review from an impartial third party ensures issues are addressed promptly while mitigating the risk of unresolved gaps. Good governance prepares key [...]

Providers with high occupancy have these traits in common

Every operator knows that sustainable financial performance starts with maximising income from residents and to do this you need high occupancy 92%+, yet average occupancy is declining. This suggests there is a significant opportunity for providers to implement strategies that are proven to deliver occupancy which will translate into more revenue and improved sustainability. In [...]

AN-ACC Reconsiderations

In our last Insight, we discussed AN-ACC Initial Assessments and Reassessments. The evidence is clear that providers need to focus on reassessing their residents, however, the process does not end there. The final step in managing your AN-ACC assessments is AN-ACC reconsideration requests.   JC Yap Principal CONTACT JC Reconsiderations What are they?  Key drivers [...]

Industry activity shows over 13,000 AN-ACC reclassification requests

In our last AN-ACC Insight, we highlighted the difference in financial outcomes between strong and weak AN-ACC reassessment processes and the need for providers to continually review the AN-ACC classifications of their residents to ensure they obtain the funding they are entitled to. With the benefit of more AN-ACC reassessment data published by the Department, [...]

RACS Non-Compliance Trends 2022

We’re changing our 5th analysis into non-compliant and sanctioned facilities to focus more on trend data than current activity. This shift in focus seeks to provide our readers with more valuable insights. Our insights are based on our observations from publicly available data. The one key piece of data we cannot get from the Commission’s [...]

AN-ACC assessments understate care needs and could mean more than 20% underfunding to Providers

Optimising AN-ACC capabilities within the broader scope of industry reform There are three components to AN-ACC: 1. The fixed component, 2. the variable component, and 3. the one-off adjustment payment The variable component is based on a reference starting price which has been set at $216.80. This price corresponds with the value of 1 NWAU [...]