As you will appreciate, home care organisations are complex, and there are many levers that you can focus on to improve the cash flow and performance of your business. As we’ve worked with clients like you, it has become apparent to us that the issue of pricing is a widely misunderstood area. We’ve helped managers [...]
We are concerned that the rush to analyse and digest the recommendations quickly has led to an overemphasis on the operational/ financial impact. By its nature, this is a short-term focus and brings with it the risk of waiting for Government to solve the problem rather than causing providers to focus on the strategic signals, [...]
We welcome the recommendations of the Aged Care Taskforce and believe they support the trend towards more choice for consumers and improved sustainability for providers. Having spent most of my career as a CEO of a home care organisation, I thought I’d share what I would do in light of the Taskforce recommendations if I [...]
In August, we published the results of our analysis of the Aged Care Financial Performance Survey (ACFPS) and the Quarterly Financial Snapshot of the Aged Care Sector (QFS) of residential care, which highlighted some significant drivers of performance and dismissed the myth that care funding is determinative of financial performance. In this Insight, we consider [...]
The Aged Care Financial Performance Survey (ACFPS) and the Quarterly Financial Snapshot of the Aged Care Sector (QFS) highlight the percentage of Residential Services operating at a deficit. We recognise that if you want to be successful, imitate successful players. With this in mind, we analysed the key factors of participants in the ACFPS to [...]
In October, Autumn Lodge in Armidale became part of Uniting and in doing so secured continuing access to quality aged care and retirement living for the Armidale community. Pride Living was selected by the Board of Autumn Lodge to guide it on a journey they had not previously undertaken, to assist them and the management [...]
We know you’re busy, so we’ve taken the time to review the Fair Work Commission decision(s) relating to the application by a number of parties to seek an increase in the minimum wage for certain workers in the Aged Care Sector. In this summary, we’ve outlined what we see as the key decisions and timelines [...]
Our top 3 takeaways from our Additional Services Industry Insights Report: It is no longer a new service offering It creates a financially sustainable Consumer Directed Care offer It is important to monitor and manage your program to reduce risk and maximise outcomes