The new aged care single quality standards have been in place for over 6 months. Since their  implementation, the approach from the Aged Care Quality and Safety Commission (the Commission) continues to be “Compliant, well only if you prove it”.

To gain a deeper understanding of the rate and profile of facilities with non-compliances and sanctions, we collated and analysed the non-compliance and sanction data from My Aged Care for the period 1 July – 31 December 2019.

This insight report sets out our analysis and findings in relation to non-compliances and sanctions and builds on the Commission’s quarterly sector performance reports. We also draw inferences on whether specific characteristics of providers, e.g. location, size etc. are associated with a greater instance of non-compliance.

We trust that you find the material helpful and enjoy the read.

If you would like a copy of the raw data for the report, please email your request to Katrina at

Click below to download the Pride Living Insights Report into Non-Compliant and Sanctioned Facilities Jul - Dec 2019

Partner – Quality & Clinical Governance